Terms & Conditions
Germany: Emopeds - Deductibles & Fees
No-shows
Moped unavailable for repair or maintenance appointment: €30
Moped unavailable for pickup after contract cancelation: €50
No-show at delivery: €30
Moped theft and loss (see supplementary regulation for Extra insurance)
Moped stolen when not properly secured: up to €3000 (Theft of the battery included)
Moped stolen when properly secured: up to €500
Moped, battery and accessories if not returned after the expiration of the subscription: €3000
Accessory theft and loss (see supplementary regulation for Extra insurance)
Key: €30
Remote (including replacement security system): €120
Topcase: €70
Topcase key: €25
Battery standard range: €900
Battery extended range: €1300
Smartphone holder: €30
Helmet: €70
Charger: €150
Vehicle registration certificate: €100
License plate: €100
Collection of the vehicle in special cases (depending on expenses)
Customer drop-off at non Dance Station: €50
Moped pickup outside of service area: from €80 Moped pickup due to late payment: up to €200
Unauthorized commercial use
Moped used for commercial purposes without prior authorization: €2000
Moped sublet for commercial purposes: €2000
Repairs due to accidents, vandalism or vehicle damage
Accident report not sent to Dance within seven days after the incident: Member bears all accident damages
Missing accident report: Member bears all accident damages
Repair (calculation of actual repair costs): up to €3000
Moped Panel Replacement in case of severe damages without accident report: €100
Cleaning in case of extraordinary soiling: €50
Moped-Key, which is locked under the seat or in the top case (repair needed): €40
Other fees
Sepa Dispute or Credit Card Chargeback: €20
Traffic Ticket handling: €20
Shipping personal items after cancellation of the subscription: €10 minimum (depending on size and weight of item)
For registration after January 10, 2023 potential security payment required: up to €3000
Extra insurance
Theft moped or accessories, if mounted on the moped (applies to topcase, battery, smartphone holder, helmet, vehicle registration certificate and license plate): €0
Note: The Extra insurance does not cover loss/theft of individual accessories such as key, remote control, charger and keys for the top case.