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Contact and FAQs

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How do repairs work?

You can book repairs and maintenance using the Dance app.

Simply lock your vehicle securely in an accessible public place, and a Dance mechanic will repair or replace your ride within two working days.

Our repair service operates Monday to Friday from 08:00 until 18:00, excluding bank holidays.

There’s no need to stay close by - we’ll notify you when it’s ready to collect. You won’t be able to use your bike until the repair is completed.

All repairs are fully covered by standard Dance protection - except damage to mopeds caused by accidents or vandalism.