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Contact and FAQs

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How do repairs work?

You can order repairs and maintenance using the Dance app. 

Just lock your vehicle up safely in an accessible public place and a Dance mechanic will repair or replace your ride by the end of the next working day.

Our repair service operates Monday to Friday from 08:00 until 18:00, excluding bank holidays.

There’s no need to stay close by—we’ll notify you when it’s ready to collect. You won’t be able to use your bike until the repair is completed. 

All repairs are fully covered by standard Dance insurance—except damage to mopeds caused by weather, accidents or vandalism.