Contact and FAQs
If you have any questions regarding our vehicles or our subscription, please message our Concierge from inside the Dance App or email us directly at concierge@dance.co. Additionally, you can find answers to common questions below.
If you have any questions regarding our vehicles or our subscription, please message our Concierge from inside the Dance App or email us directly at concierge@dance.co. Additionally, you can find answers to common questions below.
What people ask most
How does Dance work?
How much does Dance cost?
How do deliveries work? Do I need to assemble anything?
How do I charge my Dance vehicle?
What accessories can I use with my Dance vehicle?
What is the service area of Dance?
Can I test the vehicle before subscribing?
How do repairs work?
How do I cancel my membership?
What happens if my ebike or moped gets stolen?
Is my Dance vehicle insured, and what is the deductible?
Can I claim the "forfait mobilité durable" (FMD) with a Dance subscription?
Visit our help center for more