Contact and FAQs
Got questions about your Dance vehicle or subscription? You’ll find answers to our most-asked questions in the Help Center.
Got questions about your Dance vehicle or subscription? You’ll find answers to our most-asked questions in the Help Center.
What people ask most
How does Dance work?
How much does Dance cost?
How do deliveries work? Do I need to assemble anything?
How do I charge my Dance vehicle?
What accessories can I use with my Dance vehicle?
I live outside of the service area. Can I still get a Dance subscription?
Can I test the vehicle before subscribing?
How do repairs work?
How do I cancel my membership?
What happens if my ebike or moped gets stolen?
Is my Dance vehicle insured, and what is the deductible?
Can I claim the "forfait mobilité durable" (FMD) with a Dance subscription?
Visit our help center for more