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Contact and FAQs

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I live outside of the service area. Can I still get a Dance subscription?

Yes, you can get a subscription if you live outside the service area.


You will have to pick up your bike at one of our delivery locations inside the service area. You can check the delivery locations on our website when choosing a vehicle during checkout.


Please note that repairs can only be performed within the service area. If you need a repair or other service, you have to park your vehicle within our service area. Afterwards you can book a repair in the Dance app.

You can find the service area for your city below.


If you choose to cancel your subscription, you will have to drop off your vehicle at one of our locations inside the service area.

Berlin service area

Hamburg service area

Dance Service Area Munich


Paris Service Area - Update May 2023