Contact and FAQs
Is my Dance vehicle insured, and what is the deductible?
When joining Dance, you can choose between two insurance tariffs: Basic or Comfort.
Both insurance plans are available in Berlin, Hamburg, Munich, and Vienna. In Paris, only the Basic plan is currently available.
The Basic insurance is included in your subscription price by default and includes the following benefits:
Ebikes: Repairs are completely covered. In the event of theft, you only pay a deductible of up to €300. If the battery is also stolen, you pay up to €500.
Mopeds: Repairs are fully covered, except in the case of accidents, vandalism, or weather damage. In these cases, as well as in the event of theft, the deductible is up to €500. The moped subscription also includes liability insurance for personal injury and property damage.
With Comfort insurance, your deductible is reduced to €0:
Ebikes: Repairs and theft are fully covered. You don't have to pay a deductible in the event of an insurance claim and only pay €9.99/month.
Mopeds: Repairs, damage (including accidents, vandalism or weather damage), and theft are fully covered. You don't have to pay a deductible in the event of an insurance claim and only pay €14.99/month. The only condition is that you’ve properly locked the vehicle. Liability insurance for personal injury and property damage is also included.
In both insurance plans, additional fees may apply if your vehicle is not brought in for repairs or optional accessories need to be replaced. A detailed list of all fees can be found here for ebikes and here for emopeds.